Account & Registration
Everything you need to know about creating and managing your wagi account.
Creating a wagi account is quick and straightforward. Visit the wagi website and click the registration button. You'll need to provide a valid email address, create a secure password, and enter your basic personal details including your full name and date of birth. You must be at least 21 years old to register — this is a strict requirement under PAGCOR regulations. Once you've submitted your registration, you'll receive a verification email to confirm your account.
wagi requires all players to complete KYC (Know Your Customer) verification before making withdrawals. You'll need to submit a valid government-issued photo ID — such as a Philippine passport, SSS ID, UMID, driver's licence, or PhilSys national ID — along with a recent proof of address (utility bill or bank statement dated within the last 3 months). Verification is typically completed within 24 hours on business days.
No. wagi strictly allows only one account per person. Creating multiple accounts is a violation of our Terms and Conditions and may result in all associated accounts being permanently closed and any winnings being forfeited. If you've forgotten your login details, use the password reset function or contact our support team — there's no need to create a new account.
Go to the
wagi Login page and click "Forgot Password." Enter the email address associated with your wagi account and we'll send you a password reset link. The link is valid for 30 minutes. If you don't receive the email, check your spam folder or contact our 24/7 live chat support team for assistance.
You can update most account details — such as your contact number, address, and communication preferences — directly from your wagi account settings. Changes to your registered name or date of birth require identity verification and must be requested through our support team. This is to protect your account security and comply with our KYC obligations.
Deposits & Payments
Fast, secure deposits in Philippine Peso using your preferred local payment method.
wagi supports a range of Philippine-friendly payment methods including GCash, Maya (PayMaya), and direct bank transfers via major Philippine banks such as BPI, BDO, Metrobank, UnionBank, Landbank, PNB, and Security Bank. Debit card deposits are also supported. All transactions are processed in Philippine Peso (₱).
GCash and Maya deposits are typically credited to your wagi account instantly or within a few minutes. Bank transfer deposits may take up to 1–3 business hours depending on your bank's processing times. If your deposit hasn't appeared after 30 minutes for e-wallet payments or 3 hours for bank transfers, please contact our support team with your transaction reference number.
Yes. The minimum deposit on wagi is ₱100 for GCash and Maya
deposits. Bank transfer minimum is ₱500. There is no maximum deposit limit set by wagi, though your bank or e-wallet provider may have their own daily transaction limits. We recommend checking with your GCash or Maya app for any applicable limits on your account tier.
wagi does not charge any fees on deposits. However, your payment provider (GCash, Maya, or your bank) may apply their own transaction fees. We recommend checking your e-wallet or bank's fee schedule before making a deposit. Any fees charged by third-party providers are outside wagi's control.
No. In line with Philippine regulations, wagi does not accept credit card deposits for gambling accounts. Please use GCash, Maya, bank transfer, or a debit card instead. These methods are faster, more secure, and fully compliant with local financial regulations.
Withdrawals
Get your winnings fast — wagi processes withdrawals quickly to your preferred Philippine payment method.
Log in to your wagi account and navigate to the Cashier section. Select "Withdraw," choose your preferred withdrawal method (GCash, Maya, or bank transfer), enter the amount you wish to withdraw, and confirm the request. Make sure your account is fully verified before submitting a withdrawal — unverified accounts cannot process payouts.
GCash and Maya withdrawals are typically processed within 1–4 hours. Bank transfer withdrawals may take 1–3 business days depending on your bank. Withdrawal requests submitted on weekends or Philippine public holidays may experience slight delays. wagi aims to process all withdrawal requests as quickly as possible.
The minimum withdrawal amount on wagi is ₱200. There is no maximum single withdrawal limit, though very large withdrawals may be subject to additional verification checks as part of our anti-money laundering compliance procedures. This is standard practice for all licensed online gaming operators.
Common reasons for withdrawal delays or rejections include: incomplete KYC verification, active bonus wagering requirements that haven't been met, a mismatch between your registered name and your payment account name, or a pending security review. If your withdrawal has been pending for longer than expected, contact our support team via live chat with your withdrawal reference number for a status update.
Games & Casino
From live dealer tables to slots and sports — here's what you need to know about wagi's game library.
wagi offers a wide range of games including live dealer casino games (roulette, baccarat, blackjack, and more), video slots, Super Keno, Bingo, and Esports betting. Our live casino section features real dealers streamed in HD, giving you the authentic casino experience from anywhere in the Philippines — whether you're in Manila, Cebu, Davao, or Quezon City.
Yes! wagi is fully optimised for mobile play. You can access all games directly through your mobile browser on Android or iOS — no app download required. The wagi mobile experience is smooth, fast, and designed for Filipino players who prefer gaming on the go. Simply visit the wagi website on your phone and log in to start playing.
Yes. All games on wagi use certified Random Number Generator (RNG) technology to ensure fair and unpredictable outcomes. Our live dealer games are streamed from professional studios with real dealers and physical equipment. wagi operates under PAGCOR's regulatory framework, which requires all games to meet strict fairness and integrity standards.
Selected slot games on wagi offer a demo or free-play mode that lets you try the game without wagering real money. Live dealer games and sports betting require real-money play. Demo mode is a great way to learn the rules and features of a new slot before committing your ₱ balance.
Bonuses & Promos
Make the most of wagi's promotions — here's how our bonuses work.
wagi offers a welcome bonus for new players upon their first deposit. The specific bonus amount and terms are displayed on the promotions page at the time of registration. All welcome bonuses are subject to wagering requirements — meaning you need to wager the bonus amount a certain number of times before you can withdraw bonus-derived winnings. Always read the full bonus terms before claiming.
A wagering requirement (also called a playthrough requirement) means you must wager a specified multiple of your bonus amount before any winnings from that bonus can be withdrawn. For example, a ₱500 bonus with a 20x wagering requirement means you need to place ₱10,000 in total bets before the bonus converts to withdrawable cash. Different games may contribute different percentages toward meeting the wagering requirement — slots typically contribute 100%, while table games may contribute less.
If you have a wagi promo code, you can enter it during the deposit process in the "Promo Code" field in the Cashier section. Make sure to enter the code before confirming your deposit — promo codes generally cannot be applied retroactively. If you're having trouble with a promo code, contact our support team via live chat.
Yes. If you prefer to play without bonus restrictions, you can opt out of bonuses in your wagi account settings or by contacting our support team before making a deposit. Playing without a bonus means your deposits and winnings are not subject to any wagering requirements and can be withdrawn at any time (subject to standard verification requirements).
Responsible Gaming
wagi is committed to safe, responsible gambling for all Filipino players. 21+ only.
⚠️ PAGCOR Advisory: "Gambling is addictive. Know when to stop." wagi fully endorses this message. If gambling is affecting your life, please visit our Responsible Gaming page for tools and support.
You must be at least 21 years old to register and play on wagi. This is a strict requirement under PAGCOR regulations governing online casino gambling in the Philippines. wagi verifies the age of all players through our KYC process. Any account found to belong to a person under 21 will be immediately closed.
Log in to your wagi account, go to Account Settings, and select the Responsible Gaming tab. From there you can set daily, weekly, or monthly deposit limits and loss limits. Limits take effect immediately once set. Reducing a limit is instant; increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions.
If you feel that gambling is becoming a problem, you can self-exclude your wagi account for a minimum of 6 months or permanently. Go to Account Settings → Responsible Gaming → Self-Exclusion, or contact our 24/7 live chat support team to request immediate self-exclusion. Once activated, your account will be suspended and all marketing communications will stop. Self-exclusion cannot be reversed during the chosen period. For more information, visit our
Responsible Gaming page.
If you or someone you know needs help with problem gambling, the following resources are available in the Philippines: the
National Center for Mental Health (NCMH) crisis hotline at
1553 (toll-free, 24/7), and
Gamblers Anonymous Philippines which holds regular meetings in Manila, Quezon City, Makati, and other cities. PAGCOR also provides responsible gaming resources through its official channels. Visit our
Responsible Gaming page for more details.